Rental and Utility Assistance Programs

City of Shasta Lake Life Line Rate Program
The City of Shasta Lake's Lifeline Rate program allows for a discount on your monthly electric, water, and sewer utility bill for individuals that are aged 62 or older or are disabled and fall under the income guidelines. Apply for lifeline by returning the lifeline application.  City of Shasta Lake 
 Phone: (530) 275-7400

City of Shasta Lake SHARES Program
The City of Shasta Lake's SHARES program can offer financial assistance to qualifying customers once every 12 months City of Shasta Lake
 Phone: (530) 222-2207
LiHEAP Program

The Home Energy Assistance Program (HEAP) provides payment assistance with home energy bills. Customers can apply once every twelve months. The payment varies depending on income, household size, funding, and current priority plan. LiHEAP Contact Phone: (530) 378-6900, press option 2
Self Help Home Improvement Program (SHHIP) LIHEAP weatherization program

The Low Income Home Energy Assistance Program (LIHEAP) and Department of Energy Weatherization Assistance Program (DOE WAP) are funded by the California Department of Community Services and Development (CSD). SHHIP Attn: Weatherization 3777 Meadowview Drive #100 Phone: 530-378-6900 or toll free 1-877-801-7692   

State of California Housing is Key COVID-19 Relief Programs
CA COVID-19 Rent Relief provides financial help to eligible landlords and renters for unpaid rent.  Applications are now open. Check eligibility and apply for immediate relief.

This webpage also contains information for homeowner assistance. 
 Call 833-430-2122. or website:

These two local organizations can also help assist you with the application:
Caring Choices Inc. 530-899-3873
United Way of Northern California 530-241-7521
Veterans Resource Center (VRC) Supportive Services for Veterans and Families (SSVF)
VRC has SSVF funding to pay for motels, rent payments and utility payments for veterans. Veterans Resource Center Michele Alexander Phone: 530-223-3211

Shasta County Tenant Based Rental Assistance Program
TBRA funds can be used to provide direct assistance to low-Income households who need help paying their rent. TBRA is a rental subsidy that helps make up the difference between what a renter can afford to pay and the actual rent for a home.  Shasta County Housing and Community Action Programs Phone (530) 225-5160

Federal Housing Administration (FHA)
If you are a homeowner with an FHA-insured single family home mortgage and you’re having difficulty making your monthly mortgage payments due to the COVID-19 National Emergency, help is available.  1. Continue to make your monthly mortgage payments if you are able to do so.
2. If you are unable to make your mortgage payment, contact your mortgage servicer — the entity to which you make your monthly mortgage payments —as soon as possible and discuss your situation with a loss mitigation specialist.