Rental and Utility Assistance Programs

TYPE OF PROGRAM ELIGIBILITY CRITERIA CONTACT INFORMATION
UTILITY
City of Shasta Lake COVID-19 Emergency Utility Assistance (EUA) Program 
The Emergency Utility Assistance (EUA) Program are grant payment(s) made on behalf of income-eligible household(s) to reduce utility payment delinquency due to the economic downturn during COVID-19. Utility Assistance for providers such as City of Shasta Lake (Electric, Water, Wastewater, and Garbage); PG&E; and/or Internet Bill (Internet only) is available. The City will provide a “2:1” contribution, not to exceed $2,500 to qualifying families impacted by COVID-19 for emergency utility (EUA) subsistence payments (maximum 3 consecutive months of assistance). City of Shasta Lake 
Phone: (530) 275-7400
UTILITY
City of Shasta Lake Life Line Rate Program
The City of Shasta Lake's Lifeline Rate program allows for a discount on your monthly electric, water, and sewer utility bill for individuals that are aged 62 or older or are disabled and fall under the income guidelines. Apply for lifeline by returning the lifeline application.  City of Shasta Lake 
 Phone: (530) 275-7400

UTILITY
City of Shasta Lake SHARES Program
The City of Shasta Lake's SHARES program can offer financial assistance to qualifying customers once every 12 months City of Shasta Lake
 Phone: (530) 222-2207
UTILITY
LiHEAP Program

The Home Energy Assistance Program (HEAP) provides payment assistance with home energy bills. Customers can apply once every twelve months. The payment varies depending on income, household size, funding, and current priority plan. LiHEAP Contact Phone: (530) 378-6900, press option 2
UTILITY
Self Help Home Improvement Program (SHHIP) LIHEAP weatherization program


The Low Income Home Energy Assistance Program (LIHEAP) and Department of Energy Weatherization Assistance Program (DOE WAP) are funded by the California Department of Community Services and Development (CSD). SHHIP Attn: Weatherization 3777 Meadowview Drive #100 Phone: 530-378-6900 or toll free 1-877-801-7692   

RENT AND UTILITY
State of California Housing is Key COVID-19 Relief Programs
CA COVID-19 Rent Relief provides financial help to eligible landlords and renters for unpaid rent.  Applications are now open. Check eligibility and apply for immediate relief.

This webpage also contains information for homeowner assistance. 
 Call 833-430-2122. or website:  www.HousingIsKey.com

These two local organizations can also help assist you with the application:
SHASTA COUNTY
Caring Choices Inc. 530-899-3873
United Way of Northern California 530-241-7521
RENT AND UTILITY
Veterans Resource Center (VRC) Supportive Services for Veterans and Families (SSVF)
VRC has SSVF funding to pay for motels, rent payments and utility payments for veterans. Veterans Resource Center Michele Alexander Phone: 530-223-3211


RENT
Shasta County Tenant Based Rental Assistance Program
TBRA funds can be used to provide direct assistance to low-Income households who need help paying their rent. TBRA is a rental subsidy that helps make up the difference between what a renter can afford to pay and the actual rent for a home.  Shasta County Housing and Community Action Programs Phone (530) 225-5160

MORTGAGE PAYMENTS
Federal Housing Administration (FHA)
If you are a homeowner with an FHA-insured single family home mortgage and you’re having difficulty making your monthly mortgage payments due to the COVID-19 National Emergency, help is available.  1. Continue to make your monthly mortgage payments if you are able to do so.
2. If you are unable to make your mortgage payment, contact your mortgage servicer — the entity to which you make your monthly mortgage payments —as soon as possible and discuss your situation with a loss mitigation specialist.