Customer Service

WELCOME TO 
THE CITY OF SHASTA LAKE 

The Customer Service Department is here to provide accurate and timely customer service for the electric, water, wastewater and solid waste utilities of the City.

Resources

Utility Rates

Electric

Solid Waste

Water/Wastewater

Utility Rate Studies 

Water (PDF)

Wastewater (PDF)

Solid Waste and Recycling

Waste Management Pickup Schedule (PDF)

Information and Resources:

Information about reducing waste and recycling in Shasta County

Household Hazardous Waste Information

Local Disposal Resources

CA Illegally Dumped Mattress Collection Initiative

Electric Meter Replacement Project

Electric Meter Replacement Letter and FAQ's