Customer Service

WELCOME TO
THE CITY OF SHASTA LAKE 

The Customer Service Department is here to provide accurate and timely customer service for the electric, water, wastewater and solid waste utilities of the City.

Resources

Utility Rates

Electric

Solid Waste

Water/Wastewater

Utility Rate Studies

Electric

Water (PDF)

Wastewater (PDF)

Solid Waste and Recycling

View more information about reducing waste and recycling in Shasta County.

Waste Management Pickup Schedule (PDF)

Electric Meter Replacement Project

Electric Meter Replacement Letter and FAQ's