Customer Service

Purpose

The primary purpose of the Customer Service Division is to provide accurate and timely customer service for the electric, water, wastewater and solid waste utilities of the City.

Resources

Utility Rates

Electric

Solid Waste

Water/Wastewater

Utility Rate Studies

Electric

Water (PDF)

Wastewater (PDF)

Solid Waste and Recycling

View more information about reducing waste and recycling in Shasta County.

Waste Management Pickup Schedule (PDF)